Feedback

Love the fact Ellis is moving the direction to being more proactive. This is always a positive step. The step by step approach is also much appreciated as it avoids overwhelming the SD.

Amazing work this week in difficult circumstances. He was on his own for at least 2 days and no calls missed target.

It's so refreshing to see someone push automation to the absolute limit, great work and don't stop what you're doing.

Thank you for your invaluable assistance with a customer's vulnerability fixes. Despite challenging timeframes and a significant workload, you consistently delivered exceptional service.

Ellis recently stepped in and applied his expertise to help a customer with a very impactful major incident. His calm and logical approach in turn calmed the customer. I had several customer representatives approach on site to comment on how fantastic Ellis had been.

All I can say is that Ellis is amazing, quick to answer, helpful and engaging and willing to support even though workload is high. Ellis will take the time to try and provide some sort of recommendation or review of issue.

Your skills, knowledge and determination really came to the fore on this in what was a very awkward situation.

You're always ahead of the curve, always on top of everything thrown at you, always happy to help and always outnumbered but never outgunned.

Ellis has been an ever-present guiding force for the Build Team. He has always made time to help with some of the more technical challenges. Ellis is keen to share his knowledge and help develop others.

Ellis did an exceptional job during a customer's Windows 11 Project kick-off call. As our subject matter expert, Ellis displayed remarkable technical knowledge and communication skills, effectively addressing all questions from the CISO team.

Our team effectively led the resolution efforts, earning praise from the customer's IT Director and Service Delivery Manager. Special recognition goes to Ellis Barrett.

This team worked tirelessly to investigate and unpick issues with a problematic implementation. Collaborating to identify and resolve long standing issues raised by the client well into their evenings on several occasions.

Thank you so much for your support on the customer project, your knowledge and direction has really helped to move the SCCM project forward. Thank you!

Just wow! What a team! I believe we created something of real value and really enjoyed the experience. Thank you, it was great working with you all.

Thank you for sharing some of the internal project and innovation activities you are planning. You have some really good ideas, thank you and keep them coming.

He personally handled 46.5% of all team incidents and 43.9% of all Change Requests. A significant contribution for a team of seven engineers. It is important to note that Ellis voluntarily completed much of this activity out of hours.

Really impressed with the PowerBI presentation, looks good already with huge potential.

Well done for your part in getting a customer's Windows 11 migration project completed on time. It will really help with customer trust and sentiment.

Thank you for the exceptional work and support you provided in helping ITO attain the ISO20000 certification. Achieving this in a tight timeframe is truly remarkable.

Thank you for your support during the customer ServiceNow CMDC workshop. Your contribution was greatly appreciated as always.

Well done for creating the SCCM training plan, it looks very thorough and well considered. Your team will really benefit.

Ellis is consistently a well respected and high performing member of our organisation. His input regularly transcends the expectations of a typical Modern Desktop Team Lead. His strategic input cannot be ignored, providing thought leadership that has been regularly quoted in reference to the 3 Pillars vision.